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Returns
We are certain that you will be happy with your purchase however, if not, we will be pleased to offer a refund under the following circumstances.
If the item is damaged or the description was incorrect, we will be happy to refund the full costs which include the original cost and p&p for the item(s) as well as the postage cost incurred in returning the item.
Unsatisfied with your order? We are happy to issue you a refund when you return items after you have notified us within 14 days after delivery. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging, and you need to have the original receipt or proof of purchase. Unfortunately, we do not cover charges for returning your item(s). Please ensure you mail your item (s) to the following address:
FOR RETURNS ONLY
6 East Holme,
Erith.
DA8 3NR
Refunds
Once we have received your item(s), we will thorougly inspect it and acknwledge receipt of your returned item(s) as well as the status of your refund. If confirmed to be in good condition, we will initiate a refund to your credit card (or original method of payment).
Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Please Contact Us
If you have any questions on how to return your item to us, please contact us or email info@poshncherries.co.uk.
